Experience time

7-10 Years

Qualification

Bachelor’s Degree

Gender

Female

Age

30-40

As an experienced operations and project management professional, I thrive in dynamic environments where efficiency, collaboration, and growth are key. I bring strong leadership and strategic planning skills, demonstrated by driving 20% revenue growth through innovative market expansion and fostering a positive, collaborative team culture.

My experience spans across various industries, including financial services and digital operations, where I’ve consistently exceeded targets, such as maintaining a 95% customer satisfaction. I’m passionate about identifying business opportunities, solving complex challenges, and building relationships that drive both individual and organizational success. Committed to continuous improvement, I’m always seeking ways to optimize processes, streamline workflows, and ensure teams work cohesively to achieve ambitious goals.

Work Experience

Operations Assistant
Unifi Africa Aug 2023 - Dec 2024
Project Coordinator and Operations
Tyjau Jan 2020 - July 2023
Project Coordinator & Operations
Wouessi Digital June 2021 - Dec 2021
Branch Manager
Citizens Credit Ltd June 2018 - Sept 2019

Education

Multimedia University of Kenya
Bachelor's, Commerce- FinanceBachelor's, Commerce- Finance 2014 - 2017

Honors & awards

Recommendation from Rodrigue
April 20th 2023 I managed Joyciline Mburugu directly at Wouessi Digital where she served as a Project Coordinator, and I can confidently attest to her exceptional performance. Joyciline is a highly skilled Project Coordinator with a solid understanding of project management principles and methodologies. Her technical abilities are outstanding, and she is proficient in using project management tools and software. She has a strong ability to develop and manage project plans, track project progress, identify risks, and ensure successful project completion. Beyond her technical expertise, Joyciline possesses exceptional interpersonal skills that allow her to effectively communicate with team members, stakeholders, and clients. Her ability to build relationships, motivate team members, and resolve conflicts is unparalleled. Joyciline is a natural leader who can quickly adapt to changing circumstances and deliver results within tight deadlines. During her time at Wouessi Digital, Joyciline was instrumental in leading and delivering several complex projects. She demonstrated a strong sense of ownership, and her attention to detail and proactive approach ensured that projects were completed on time and within budget. Joyciline's positive attitude, team spirit, and excellent communication skills fostered a collaborative working environment, resulting in successful project outcomes. I have no hesitation in recommending Joyciline for any Project Coordinator position. She is a valuable asset to any team and will make a significant contribution to any organization she joins. Please do not hesitate to contact me if you require any further information.